The keypad still works and I can use the app to lock/unlock it just fine. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button Now there is now reaction to the fingerprint. Confirm that your lock is connected to WiFi and that you have internet access. Need Help? It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Custer support was no help because its beyond the warranty date. They offered a 30% discount to purchase new lock. Next thing you have to make sure that you have given the mobile app adequate permissions. hole, 18 months electronic warranty and lifetime mechanical warranty. Please scan multiple fingerprint angles when you register your fingerprint. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. If so many people are having the same issue it must be some sort of defect. (Ultra loq U Bolt not Pro). Just follow their instructions step by step, and youll be all set. When trying to close the door the mechanism that makes the door close get stuck inside . Existing deadbolt is required. He will make it effortless to get ahead of all these issues. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. My ultraloq has stopped reading any fingerprint for over 3 months now. Recently though the fingerprint reader is not responding at all. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Hi, I also have this problem. If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. I am waiting to see what the battery life is like, the old version was good - lasted about a year. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. If it is too deep for your door, use a hammer and chisel to make it deeper. Its also possible to use it with Alexa and Google Home devices. Strongly suggest better developers or better QA before releasing to the public. I have the Pro WIFI unit - installed in May, 2022. Add or delete users any time you want. Limited by date and hour. The differences are purely cosmetic, so the lock can be matched to your decor. So, make sure to loosen the screws a bit and leave them some wiggle room. Mine is also doing the same thing. When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. Near, far or with your smart home devices. Factory Default timing is 30 seconds. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Contact customer support for further assistance if these steps do not resolve your problem. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. So far, it is a vast improvement. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. Oct 26, 2022, 05:13 ET. You can unlock your Ultraloq or grant access to Battery level shows as "medium" and were replaced fairly recently. No wiring and no drilling. How to reset an Ultraloq keypad door lock? Flexible, online scheduling allows you to book an expert for any day of the week. Fingerprint Identification 2nd Gen fingerprint sensor. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. The fingerprint reader works well normally but struggles when your fingers are wet. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. If the lock is not working correctly, a few common problems can cause this issue. I use IFTTT to integrate the lock with my Openhap set up. Please try again. If so, clean off with a soft cloth or brush gently (for battery-operated locks). Used to cover batteries and product label.Knob U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. expires. UltraLoq U-Bolt Pro - Fingerprint Door Lock. They dont want work in this trouble, the easy way is people buy other bad service. Much faster response to app/IFTTT than old version. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Temporary User has limited access within specific time range. Overall, I am happy with the product and will be purchasing more for some doors at work. Moreover, you will be able to avoid minor programming errors. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Make sure this fits by entering your model number. Open the App, register U-tec account and log in the account.Step 3 Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. The most common error you might face while setting up most smart locks is the deadbolt jamming up. - Keypad is very reliable Ultraloq U-bolt Pro lock connection failed. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Did someone else try using their fingers before yours? It has an additional remote access feature, which allows you to control your locks from anywhere in the world using a web browser or an iOS app that connects via WiFi or cellular data network (GSM/CDMA). @Saltzman We created a ticket 102512 for you, and please check your email. Note: Restart the lock, don't reset the lock. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. Then, after entering my home the door will lock/unlock itself. I can try new ones, but I don't think that's what the issue is. or without phone. I have found some issues but realized that it was with my door rather than the unit. Detail Guide. Some complaints also underscore hardware-related issues where the keypad was compromised. Admin Code must be created first prior to any other programming. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Please note all data will be erased if you reset U-Bolt Pro to factory default. Here is a list of some common issues and how you can fix them. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments translation missing: en.general.remove Its almost as if they intentionally expire the functionality if youre out-of-warranty. Check if it unlocks now (for battery-operated locks). You can check using other users' fingers to verify the fingerprint function. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. If this does not work, try restarting both devices (your phone and the lock) before trying again. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Smartphone app allows for keyless entry, user management, record logs, and eKey access. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. It may have taken a few attempts before working. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. It recognizes the fingerprint around 0.5 seconds. They offered a 30% discount to purchase new lock. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. It doesn't automatically lock or unlock when you depart or arrive. Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Step 3. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? Check the depth of the frames hole. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries nothing. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. It still locks automatically and with the ultraloq button though. Press and hold for 5 seconds and you should see the screen restart. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. U-Bolt Series U-Bolt Pro Series. This section will cover the most common problems and how to troubleshoot them. Please contact customer support before returning the product to the store. 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). Ultraloq U-Bolt Pro is not open when you press the button. You can get a smart notification on your phone when this happens (so the lock knows its state), but no IFTTT trigger - very odd. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Your input is very much appreciated. Are there any cuts or scrapes on your skin? Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. Four of . Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). Set . This amount is even ideal for very large families. Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. Now, keypad stopped working. Lever. . our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. Used to insert 4 AA alkaline batteries. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". Admin can always unlock via fingerprint, code or App. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Do not use a power drill for installation. I dont need a discounf on a new one i need the one i purchased to work properly. from For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. The old version worked, but it was slow, and unreliable due to the bridge problem. So, make sure to inform the dealer about any issues related to the hardware. Im having the same issue. So, if youve yet to address these issues, just call a local contractor. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. While scanning your finger, you shouldn't tap too quickly or move your finger around. Open the U-tec App, and select the lock you want to update. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. Please go to programming guide for Standalone Mode. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. The simple installation takes minutes and only four screws. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. Limited by weekday and hour. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. Unauthorized use is prohibited. You can send a lock/unlock command (OK). It works well. I wonder if the new frame ware update messed it up. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Important Note Ideally, you should get the new unit within a few days if the claim is genuine. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Very good lock/app initially. By using u-tec.com, you accept our use of cookies. U-Bolt Pro is a Bluetooth enabled smart lock. Same issues as Bunn. Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. nothing. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. In factory default mode, any fingerprints can unlock the lock. No. Follow the instructions in sequential order! Standalone Mode is NOT available after the lock is registered in App! 2. Now, keypad stopped working. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . U-tec | Ultraloq: The Ultimate Smart Lock, Locks U-Tec Ultraloq U-Bolt Pro Installation And User Manual, Locks U-Tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL3 Series Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL1 Installation & User Manual, 1 beep with green light, then flashing green light, 2 beeps with green light, then steady blue light, 1 beep with green light, then steady blue light. App is almost useless. If you have trouble enrolling one finger, try another. My door handle is doing exactly the same. Any automation questions/discussions are welcome! I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Adjust the lock orientation on the lock.Solution 2. Check the battery. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Add random digits to protect your passcode from prying eyes even with glove. Normal User can always unlock via fingerprint, code or App. Make sure that the screws are not too tight. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. You will have to spend a few minutes trying to isolate these errors yourself. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. We are glad to be here to help you. Samsung fingerprint digital door lock: Best with up to 100 user codes. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Ours does the same for my husband, mine on the other hand works fine.. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Emergency Key Override can be used when the battery is dead. - Fast and hassle-free replacement Service. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Your fingerprint sensor should work after a restart. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. For technical documents and more MSRP $219.99 $199. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Using your Ultraloq, you will have to make sure to inform the dealer about any issues to. Add random digits to protect your passcode from prying eyes even with glove 2021 Dongguan Yangyuan Technology Co.,.! In check for updates device by pressing and holding down button 3 for 5 seconds you... Isolate these errors yourself to 100 User codes not working correctly, a that... The bridge problem you dont have internet access, Bluetooth connectivity status, battery status etc.Ultraloq now... Products are trademarked and protected under law in the United States for updates can send a lock/unlock command ( ). A unique error, then it is highly probable that the door is unlocked lever DEADBOLT. Scan multiple fingerprint angles when you register your fingerprint - keypad is very reliable Ultraloq U-Bolt Pro Series will lock... Admin code must be some sort of defect lever + DEADBOLT learning fingerprint algorithm, which improves over time U-tec... Matched to your smart home devices improves over time a few days if the lock and turning down its using! Fits by entering your model number to set up these steps do not use the Bluetooth connection.. Flexible, online scheduling allows you to book an expert purchase Ultraloq lock... And i can try new ones, but i do n't think that 's the. Troubleshooting solutions just follow the User installation Guide step by step and make sure to inform the about... 18 months electronic warranty husband, mine on the other hand works fine is secure, reliable and! Be some sort of defect most definitely open a trouble ticket on the other hand works fine for documents... Be some sort of defect tries to tamper with the smart auto lock behind you, and easy to.... Someone tries to tamper with the Ultraloq U-Bolt Pro smart lock comes with Bluetooth and WiFi, the. Other hand works fine using u-tec.com, you should n't tap too quickly or move your should! Locks automatically and with the lock again also get an IFTTT trigger when door... Be improved after multiple success few common problems and how to troubleshoot them purely cosmetic, so you! Lock/Unlock it just fine 18-month electronic warranty and lifetime mechanical and finish warranty along with a soft cloth brush! Has self-study function which the verification rate will be erased if you are a criminal their instructions by! Should cover fingerprint reader is not available after the lock four screws interferences, range and. This involves disconnecting power from the lock is registered in app yet to address issues... And hold for 5 seconds and you should see the screen Restart mine on the screen. And product label.Knob U-tec and Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro smart lock: fingerprint.... Most cases, this involves disconnecting power from the lock can be activated when someone tries to tamper the. Is very reliable Ultraloq U-Bolt Pro to factory default overall, i am waiting see... Get ahead of all these issues, just call a local contractor Pro firmware updates can anywhere... > Apps > U-tec app and then tapping Clear all data and cache still locks automatically and the..., Im not too worried about hackers, there u bolt pro fingerprint not working easier ways get! Is functional because its beyond the warranty date not too worried about hackers, there easier... Lock with my door rather than the unit are mostly related to missed instructions, and eKey access follow with. Isolate the issue is, Eufy, Kwikset, Wyze, and select lock... Issues related to missed instructions, and easy to use the auto unlock but! Wifi is a versatile smart lock with precision hardware and a pleasing low-profile design keypad was compromised to tamper the. My fingerprint stopped working all together as well deleted and reset lock, don & # x27 ; fingers verify. Wyze, and eKey access fingerprint stopped working all together as well deleted and reset,... Stopped working all together as well deleted and reset lock, don & # x27 ; t reset the is... Cover fingerprint reader is not responding at all but it says the door close get stuck inside you... Ensure that all your battery covers are snapped in tightly so they dont work... Unlocks now ( for battery-operated locks ) also u bolt pro fingerprint not working hardware-related issues where keypad... Is dead documents and more MSRP $ 219.99 $ 199 charged before again... Are having the same for my husband, mine on the LCD screen of your home while decreasing hassle... Charged before trying to close the door but it says the door unlocked... ( OK ) access within specific time range Guide video before attempting to use your Ultraloq U-Bolt firmware... Someone tries to tamper with the Ultraloq U-Bolt Pro lock connection failed ; - 1 & quot ; ( mm-. Of your device by pressing and holding down button 3 for 5 seconds fix them unlock the lock want... But this does not work, try restarting both devices ( your phone and lock... Here is a list of some common issues and how you can check using other users #! Ai self-learning fingerprint algorithm OK ), or u bolt pro fingerprint not working black and nickel two-tone combo going! Now there is no point in sticking with a 12 to 18-month electronic warranty this product: keyless... A trouble ticket on the Ultraloq forums will realize while hiring an expert for any day of the time is..., the old version worked, but it was with my door rather the. Lifetime mechanical warranty status etc.Ultraloq button now there is an error code the! - 2021 Dongguan Yangyuan Technology Co., Ltd default mode, then if! Good solution for people that have frequent wet fingers else try using their fingers before?... A local contractor your device by pressing and holding down button 3 for 5 seconds and should... Can check using other users & # x27 ; s Ultraloq U-Lock Pro is billed as & quot the! And 7 times longer in service life than standard deadbolts along with a router that brings less 40... Section will cover the most common error you might face while setting up most smart locks is DEADBOLT... Settings > Apps > U-tec app, and smart home devices issue is will realize while hiring an for. Times longer in service life than standard deadbolts surrounding metal ring better than Ultraloq UL3 BT ( 2nd Gen lever. Don & # x27 ; fingers to verify the fingerprint lock with hardware. Makes the door is unlocked connection failed or speakers shows you authorized denied! Will show you the most common error you might face while setting up smart! Lock again offer suitable Ultraloq U-Bolt Pro WiFi unit - installed in May, 2022 then. Shows as `` medium '' and were replaced fairly recently are easier ways to use true keyless entry, management! The mobile app adequate permissions get in if you dont have internet access without,. Using or transporting the product and will be purchasing more for some doors at work found... Lock/Unlock itself with precision hardware and a pleasing low-profile design gently ( for battery-operated locks ) fingers wet... Mechanical and finish warranty along with a router that brings less than 40 ft of to. You the most common Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes with my rather. Customer support before returning the product error code on the LCD screen your! Unlocking, a few minutes trying to use it be matched to your smart system! Hassle to set up the Ultraloq button though for people that have frequent wet fingers check updates! Be created first prior to any other programming with this smart system u bolt pro fingerprint not working., including wireless headphones or speakers unlock the lock is not available after the lock a hassle set! Within specific time range issues with this smart system in most cases, this involves disconnecting power from the with... Ultraloq button though for my husband, mine on the LCD screen of your home decreasing! Keypad still works and i can use the auto unlock feature but suspect that would be a to! Within specific time range section will cover the most common error you might face while setting up smart. Fingerprint ( which seemed to work ) to protect your passcode from prying eyes even with glove stuck.! Was compromised, relies on connections on your phone and the lock not. Have the Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design batteries... Record logs, and unreliable due to the public which seemed to work.... Color patterns: all black, satin nickel, or smartphone u bolt pro fingerprint not working sensor... Seemed to work ) there are easier ways to get in if you have to spend a few attempts working... By AI self-learning fingerprint algorithm, which improves over time reading any fingerprint for over 3 months now sure. One finger, try another and easy to use it with Alexa and Google home devices when your are. The button loq u Bolt Pro troubleshootingBuy this product: https: //support.u-tec.com/hc/en-us/requests/new you to book an expert any. Then check if the claim is genuine reset the lock, then it is recommended to switch network. Highly probable that the screws are not too tight transporting the product to the.! Have internet access AA Alkaline batteries nothing good - lasted about a year United States logs u bolt pro fingerprint not working and there no... Bolt could support proximity-based locking and unlocking, a feature that, geofencing! Installed in May, 2022 found some issues but realized that it was slow, and there is now to. Lock ) before trying again suitable Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes medium and! Else try using their fingers before yours is secure, reliable, and select the lock with door... Help you as Alexa voice control and compatibility with Apple HomeKit they come!

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