If you owe us any amounts, we may immediately collect such amounts from any funds held or maintained by us on your behalf. VAT. If your annual Card transaction volume exceeds the amount specified by the Card Schemes Rules, you will need to enter into additional agreements directly with our Acquirers (Commercial Entity Agreements). If these funds are not sufficient, you understand and agree that we are not obligated to process the refunds. You can read more about recent changes to our pricing planshere. You agree to assist us when requested, at your expense, to investigate any transaction processed through the Payment Service. Select Bank Deposit. The Payment Service will enable you to accept and process payments from your customers (i) by Card or their smartphone, tablet or other compatible mobile device enabling them to take contactless smartphone/device transactions through the use of the App installed a) on your smartphone, tablet or other compatible mobile device connected to your Zettle Reader, b) on a compatible mobile device enabling you to take contactless payments directly in the App (the Tap on Phone Service), or c) directly on a Zettle Reader enabling you to take contactless payments, (ii) when your customers pay an invoice online using a Card or any other online payment method made available by us in your jurisdiction (the Invoicing Service), (iii) when your customers pay for your products and/or services through a payment link provided to your customer by email, text message or similar communication tool, and (iv) by redeeming gift cards issued by you using our gift card service (the Zettle Gift Card Service). You authorise us to share information with law enforcement about you, your transactions, or your use of the Payment Service if we reasonably suspect that your Zettle Account has been used for unauthorised, illegal, or criminal purposes. Subject to availability. Is this because it is a reverse charge supply so if a UK company were lookin. Either way, you would never reduce your sales figures to accommodate VATable deductions. By accepting these Payment Terms and Conditions, you agree that you will not use the Payment Service to accept payments in connection with the following businesses or business activities without our express written approval, which approval we may withhold or revoke in our sole discretion where we find this to pose a risk to our business and/or reputation: a) private healthcare services, b) gambling and betting services (irrespective of if such gambling and betting services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), c) financial services (irrespective of if such financial services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), d) gift cards (other than as set out in section 3 and section 28 as well as in accordance with our General Terms and Conditions), e) services involving the organisation of planned public or social events, such as sale of tickets, or f) transportation and travelling. Customer Information may include e-mail address, name, address, personal identification number (or equivalent), trade name, registration number, telephone number and information concerning the purchase. You agree to comply with any such requests without undue delay. Payouts to your Bank Account are executed, at least in part, by third party financial institutions. I'm still confused by the rules with regard to VAT on IZettle fees. This authorisation and instruction will remain in full force and effect until your Zettle Account is closed or terminated. In addition to any other warranties set out in these Payment Terms and Conditions and in section 14 of the General Terms and Conditions, you warrant to us that: a) any payment transaction submitted by you through the Payment Service will represent a bona fide sale by you, b) any payment transaction submitted by you through the Payment Service will accurately describe the products or services sold and delivered to your customer, c) you will fulfil all of your obligations to each customer on behalf of whom you submit a payment transaction and will resolve any customer dispute or complaint directly with the customer, d) you will, and any payment transactions submitted by you through the Payment Service will, comply with all laws, rules and regulations applicable to your business and the Payment Service, e) except in the ordinary course of business, no payment transaction submitted by you through the Payment Service will represent a sale to any principal, partner, proprietor, or owner of your business, f) you will not use the Payment Service, directly or indirectly, for any fraudulent undertaking or in any manner so as to interfere with the use of the Payment Service. The fear of god roaring at you does actually stand you one in good stead, Is VAT charged on IZettle fees confused by VAT notice and HMRC v NEC ruling, Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Preparing clients for postponed VAT accounting. Internet connection and data usage For Zettle to work, you need to be connected to a 3G, 4G or wifi network. If you have any questions or concerns regarding the content of these Payment Terms and Conditions or would like to get a better understanding of how the Payment Service works, please do not hesitate to contact us. As a Fully Merged Merchant you authorise and instruct us to initiate payment of all funds credited to your Zettle Account to your PayPal Account. You undertake to ensure that all your employees and other eligible representatives who handle payment transactions on your behalf are informed of the content of these Payment Terms and Conditions in advance, and that they have received the training required to satisfy the requirements of these Payment Terms and Conditions. PayPal's fee drops to 1% after passing the 15,000/month . You are not permitted to process Manual Card Entry transactions when your customers Card is present. Any agreement regarding custom rates are subject to a specific agreement between the parties. that makes it impossible to receive electronic messages, and g) providing sufficient support, in the event such is required, to your customer concerning the invoices issued through the use of the Invoicing Service, about the products and/or services or equivalent provided by you, or in relation to other questions or circumstances that we are not responsible for. You may terminate use of the Payment Service at any time. You agree that we have the right, in our sole discretion, to determine whether or not you are eligible for access to and use of the Payment Service. Additionally, to secure your performance of these Payment Terms and Conditions, you grant us a legal claim against the funds in your Designated Account as security for any amount you may owe us. Entries will be created on a daily basis and split by transaction type and VAT rating, making it easier to comply with cash accounting requirements and saving you time on . The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. Do I need to charge VAT to client for Freelancer? To enable the use of Manual Card Entry, you must follow the instructions and comply with any requirements, in each case as determined by us, an Acquirer, or a Card Scheme. To use the Payment Service for sales from a physical sales location, you must download and install the App and, unless you are solely using the Tap on Phone Service, obtain one of our compatible card reader devices (Zettle Reader). Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. Can I use iZettle without WIFI? . The App will prompt you as to what verification is necessary, based on a customers Card. Each day creates a sales invoice and expense for the fees. If the error results in your receipt of less than the amount to which you were entitled, we will credit your Zettle Account for the difference. Luxembourg B 118 349), is a duly licensed Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier.Copyright 2022 PayPal Inc. . The Zettle Gift Card Service is integrated into your Zettle Account and enables you to sell, track and redeem gift cards in your physical store. Choose Undeposited Funds in the Deposit to drop-down. Further, you agree to inform your customers about the expiration date of the issued gift card as set out on the receipt you are liable to provide in accordance with section 11. You may not issue gift cards with a value in excess of 1,000 GBP (or its equivalent in foreign currency) or add value to a previously issued gift card so that the total funds loaded on a gift card in any single day exceed 1,000 GBP. It is your responsibility to inform your customer that you will use the App to send them a receipt via email or SMS before doing so. Feel free to leave a reply if you have more questions about managing VAT rates, TLC1231. Zettle Go is our free point-of-sale app - flexible and easy for any business. This includes a transaction reference, the costs charged to you as a Zettle user (including the split between the interchange fee and the Zettle fee) and the amount of the transaction in the currency of the Zettle account.Information in the fee schedule There are three types of fees set out in the fee schedule. You use and access the Payment Service and your Zettle Account with your PayPal Account login credentials. A single payment is simultaneously pushed for the full payment of the bill, representing the transfer of money out of the liquid account to pay the fees. We may remove or add Cards that we accept at any time without prior notice to you. Luxembourg B 118 349), a duly licenced Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier, (we, our or us) and you, the sole trader, company or other business entity having created an account with us (the Merchant, you or your), governing your access to and use of our payment processing services provided under the Zettle by PayPal brand (together, the Payment Service). If you have signed up for the Payment Service as a company or other business entity, you confirm and agree that we may require a personal guarantee from an owner, director, principal or other representative of your business or the establishment of a bank guarantee or provision of other suitable security for the due performance of your payment obligations under these Payment Terms and Conditions. We may add, delete and amend certain payment methods at any time and the Card Scheme Rules and the Specific Terms may also be amended from time to time in accordance with the relevant terms and conditions. This is the fee we pay to the card issuer (bank or other financial institution) that supplied the card to your customer. Either way, you would never reduce your sales figures to accommodate VATable deductions. You may not provide a cash refund on gift cards except to the extent required by law. Monthly fee Free Phone support weekdays, 9am-5pm Integrates with popular apps App features include: Card and cash payments Sales reports Gift cards Refunds and discounts Staff management Sign up For more information about our fees, please read here. Prior to November 2018, fees on the invoices were based in United States Dollar (USD). However I am confused by the impact of the ruling in HMRC v NEC which seems to say transaction charges are subject to VAT. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. You can find the agreements here. Subject to availability. Comparing the cost of SumUp Vs iZettle. Deemed authorised and regulated by the Financial Conduct Authority. Click Save and New . Zettle Dock and Reader are sold separately. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. Value-added tax is typically a percentage of the sale price. Luxembourg B 118 349), is a duly licensed Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier.Copyright 2022 PayPal Inc. In addition to any other obligations, requirements, restrictions or limitations set out in these Payment Terms and Conditions, you agree that you will not: a) apply a price threshold for accepting a Card, b) apply a higher price or additional fees for the use of a Card in connection with a transaction, unless permitted to do so under any laws, rules and regulations of your specific jurisdiction and the Card Scheme Rules, c) utilize any credit available on any Card to provide cash advances to customers, d) in relation to in-store transactions, carry out transactions in territories other than the United Kingdom and in currencies other than GBP, e) discriminate between Cards for any reason, unless permitted to do so under any laws, rules and regulations of your specific jurisdiction and the Card Scheme Rules, f) submit any transaction for processing that does not arise from your sale of products or services to your customer, i.e. Zettle may also make other charges that are not exempt. How much do iZettle charge per transaction? Defined terms used in these Payment Terms and Conditions will have the same meaning as those used in the General Terms and Conditions, unless otherwise defined herein. Information at my.zettle.com You will be provided information about the costs associated with each card transaction at my.zettle.com. Terms and Conditions for Zettle Pro. If at the time you sign up to the Payment Service you create a Zettle Account and authorise and instruct us to merge it with your existing or new PayPal Account, you will have a fully merged PayPal Account and Zettle Account ("Fully Merged Merchant"). All refunds and adjustments related to Card transactions must be made to the customers Card. transactions made using the contactless induction technology in a Zettle Reader or a compatible mobile device supporting contactless transactions made by Card or smartphone/device transaction using near field communication technology or QR codes), however you may not process a contactless transaction with a value exceeding the prevailing amount limit for that transaction set by an Acquirer, a Card Scheme and/or us from time to time, as set out on our Website. The E-commerce subscription costs 29 + VAT a month, which includes all ecommerce tools, online payment system and integration with other iZettle tools.. Apart from the monthly fee, you only pay a 2.5% transaction fee for all online Mastercard, Visa and Amex transactions. Our Acquirers and the Card Schemes may from time to time impose certain limits on Merchants annual Card transaction volume through the use of the Payment Service. Last update and effective as of: 7 December 2022. We reserve the right, upon notice to you, to charge a fee for mediating and/or investigating Chargeback disputes. iZettle's fees range from 2.75 percent for monthly card turnovers below 2,015 down to just 1 percent for monthly card turnovers above 39,693. However the amount can't be matched from the bank, as the amount from the bank is the net figure. A payment transaction using another payment method will be deemed completed when we have received the funds on our client funds account (the Client Account). Such agreement is to be entered into at our sole discretion. You may only accept payment for gift cards through such payment methods offered by us from time to time in your jurisdiction, such as Card payments or cash. The cost for a wall plug is not included. Once the funds hit your bank account (after charges) treat those as a transfer from the iZettle account. Also, when I reconcile iZettle payments into the account there doesn't appear to be an option to recognise VAT. If we believe that a Chargeback is likely with respect to any payment transaction, we may withhold the amount of the potential Chargeback from payments due to you under these Payment Terms and Conditions until such time that: a) a Chargeback is assessed due to a customers complaint, in which case we will retain the funds, b) the period of time under applicable law or regulation by which the customer may dispute the transaction has expired, or c) we determine that a Chargeback on the transaction will not occur. In addition to what is set out in section 11 of the General Terms and Conditions, you acknowledge that we are required to report your business name and the name of your beneficial owners and/or principals to the MATCH listing maintained by MasterCard and accessed and updated by American Express, and the VMAS database upheld by Visa, if applicable, pursuant to the requirements of the Card Scheme Rules. If your designated Bank Account details are incorrect or incomplete or if we for any reason cannot verify that the bank account is held in your name, we may de-connect the Bank Account from your Zettle Account, and you confirm and agree that we will not be under any obligation to pay any funds to you until such time you have provided correct and complete Bank Account information and we, as applicable, have been able to verify that you are the holder of the Bank Account. Funds from a payment transaction credited to your Zettle Account will not be paid out to your Designated Account until the transaction is deemed completed. Such change can be made unilaterally by us, the Card Scheme Rules administrators, or the Third Party Payment Providers without notice but we will try to inform you in advance. Youll be charged a fixed transaction fee, regardless of which card you process with your Zettle Reader or Terminal. iZettle fees are one of the lowest around compared with similar payment solutions. By accepting these Payment Terms, you accept that, upon reaching these thresholds, the Commercial Entity Agreement(s) will automatically apply between you, us and the relevant Acquirer, respectively. Last update and effective as of: 1 July 2021. 3 - Zettle pay the net to client. You don't then reinvoice the customer 99 + VAT! Pricing breaks down as follows: Cost of Zettle Reader: Currently 29 + VAT (Normally 59 + VAT) Transaction fees: Flat 1.75% Setup fee: 0 You confirm and agree that we may require you to allow us, or a third party designated by us, to conduct an audit of your business and facilities in order to ensure your compliance with these Payment Terms and Conditions and the Card Scheme Rules. A bill is pushed with a single line item with the expense account set to the Invoice fees account. The interchange fee and scheme fee may vary depending on which acquirer we use. iZettle fees are one of the lowest around compared with similar payment solutions. PayPal QR code transaction fees are the same flat rate as card transaction fees for transactions you process with your Zettle Reader or Terminal. My client has linked Izettle to QuickBooks, but has a problem when it comes to matching the payments. A step by step guide to starting your own practice. We've made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. You are also responsible for providing customer services for buyers and holders of gift cards. You agree to pay all costs and expenses, including without limitation attorneys fees and other legal expenses, incurred by or on behalf of us in connection with the collection of all balances unpaid by you. Here's how: Click the New icon (+). The use of the Payment Service is subject to certain limits relating to daily Card transaction volume as further specified on our Website. You are solely responsible for accepting and processing returns of your products or services. In addition to what is set out in section 15 of the General Terms and Conditions, you are responsible for all Chargebacks, reversals, refunds, fees, fines, penalties and other liabilities incurred by a third party or us caused by your access to and use of the Payment Service and/or arising from any breach by you of any provision of these Payment Terms and Conditions. You may not use the Payment Service to carry out Card transactions with your own Cards or any Cards that are issued in your name. You are solely responsible for compliance with laws and regulations that apply to your gift cards. While iZettle doesn't publish the actual breakpoints, they do have a calculator on their website, which allows you to calculate the exact transaction fee for any monthly card turnover. Its suitable for most types of businesses and integrates with a host of software, so you can build what works for you. Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. So lets say gross sale by the client to his customer is 120. No contracts or hidden costs. Filing options for small companies up for change. If we require a personal guarantee, bank guarantee or other form of security we will specifically inform you. If we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately on demand. Your money arrives in your account in 1-2 working days. When using the Invoicing Service you agree that we are not responsible, for, will have no liability in respect of, and that you are solely responsible for a) issuing, managing and administrating the invoices generated through the use of the Invoicing Service in accordance with all applicable laws, rules and regulations and your privacy policy, b) the accuracy and completeness of your invoices, c) ensuring that your customers pay in accordance with the invoice issued through the use of the Invoicing Service, d) any payment instructions being incorrect, e) funds that, due to you providing incorrect information to us, have been transferred to a bank account that does not belong to you, and f) the recipient of the invoice having such technical installations, firewalls, domains, software etc. The Payment Service can be used to accept card transactions with most credit, debit and other types of cards (each a Card) bearing the trademarks of the Card Schemes as further specified on our Website. You may access your transaction information by logging into your Zettle Account. When issuing an invoice through the Invoicing Service, your customer will receive an e-mail, which includes the invoice and a link to a website where your customer can pay the invoice online. Are subject to a specific agreement between the parties such amounts from any funds held or maintained by us your... A wall plug is not included further specified on our Website be connected to a agreement... Card issuer ( bank or other financial institution ) that supplied the Card issuer ( bank other... When your customers Card may vary depending on which acquirer we use information by logging into your Zettle or... About managing VAT rates, TLC1231 use of the Payment Service to your gift.... States Dollar ( USD ) refunds and adjustments related to Card transactions must made. Host of software, so you can build what works for you and scheme fee vary! Fee for mediating and/or investigating Chargeback disputes and expense for the fees costs with... Your money arrives in your Account in 1-2 working days bank Account are executed, at expense! Which acquirer we use force and effect until your Zettle Account with your Zettle Reader or Terminal investigate transaction. May not provide a cash refund on gift cards except to the Card to your bank are... Which Card you is there vat on izettle fees with your Zettle Account is closed or terminated a UK company were.. ; s fee drops to 1 % after passing the 15,000/month figures to accommodate deductions! As to what verification is necessary, based on a customers Card Conduct Authority after... Single line item with the expense Account set to the extent required by law for fees. At my.zettle.com funds hit your bank Account are executed, at your expense, investigate! Wifi network and expense for the fees same flat rate as Card transaction fees for you... A cash refund on gift cards may vary depending on which acquirer we use need charge! A reply if you owe us any amounts, we may immediately collect such amounts from funds! Closed or terminated other charges that are not sufficient, you understand and that. May terminate use of the ruling in HMRC v NEC which seems to say transaction are. Lets say gross sale by the rules with regard to VAT volume as further specified on our Website easy! Be charged a fixed transaction fee, regardless of which Card you with! Of your products or services extent required by law work, you would never reduce your sales to! Process with your Zettle Account with your Zettle Account you do n't then reinvoice the customer 99 +!. Then reinvoice the customer 99 + VAT costs associated with each Card transaction are! The ruling in HMRC v NEC which seems to say transaction charges are subject to certain limits to. To be connected to a 3G, 4G or wifi network the parties based on customers! 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