I have my passwords save and just use facial recognition. Or I'll just have to take this to court to get my money back. I tried the phone number to activate and it said they were busy. This is very frustrating; your company needs to get its act together. My tel : 00 30 6974876682. I am trying to activate a prepaid master Card issued to me by AT&T for a refund due to me. You can reach a live agent by pressing Option 2. Additionally, it will ensure that the money is available for you to use. What's going on? @ELAW7610 : Thanks for your reply - I tried to respond but my message didn't post. Seems I cant log in. The companys products are designed to help businesses optimize their operations and improve customer service. Would suggest using anything but then if possible, I have downloaded and deleted NorthLane several time and it still wont open. For more information, select your state below or contact us. I have tried to activate my card from Dish several times and it keeps saying error and try again. I have an issue with my card, i tried many times to transfer my money to my other account, but seems not working, and i try also to widraw my money but its not work. I will be telling the plasma place next as no one has answered or answering on why it is not working. Additionally, you must provide information about the service that you are using and the payment amount. How am i to receive my refund???????? TDS Telecom hires North Lane to take care of their refunds to TDS customers. Listed below are our top recommendations on how to get in contact with North Lane. For more information, select your state below or contact us. Commercial real estate platform VTS is acquiring software developer Lane Technologies, which creates apps for office workers to manage their buildings, for about $200 million.. With it concerning my earned finances, I find it very concerning that I cannot review my account. money missing from account. This refund program is no more than white collar crime and a easy way to steal. Your real card info stays hidden. Highly configurable and tooled for rapid deployment, the North Lane platform offers cutting-edge digital payouts to virtual cards, prepaid cards, deposit accounts, and mobile wallets on a. Pulling issues faced by users like you is a good way to draw attention of North Lane to your problem using the strength of crowds. Good luck. It's ridiculous that you need to SET UP AN ACCOUNT, after you set a 4 digit code, just to use a card that was refunding me money they overcharged me? We have over 1,000,000 users and companies will listen to us. Credit refunds will be issued as a check. I've been trying to activate and register my card for over two (2) hours, saying password doesn't match ( did that for at least six,(6) times. But NorthLane doesnt work. For questions regarding North Lane refunds, please review thefrequently asked questions. Spectrum Technologies USA Inc 5400 Airport Freeway, Suite F Haltom City Texas 76117. Dont even start with them! North Lane Technologies was formerly known as Wirecard North America. After a message, they hang up. If you only used NorthLane and never used the website, youd never know you can do an ACH bank wire transfer to your bank or credit Union account which does not accrue any fees. Real-time Payments and Global Bank Transfers. Dont know if the number will work due to them being busy/closed. Use of information downloaded from our website, and any alteration or representation regarding such information by a party, is the responsibility of such party. So dont listen to these 1 Star negative Nancys. Already sent an email on @helpnorthlane.com but there's no response. I spent more in labor to activate than the $1.17 refund on the card. The CFPB is not responsible for the content of the agreements, including any discrepancies between an agreement as presented in this database and the agreement as offered to the public, or for any omissions or other errors in the agreement as submitted by the issuer. This will not screen out all of them, just the worst forgeries. I am a senior woman who is over the age of ninety(90), and like to use the card from Spectrum in the amount of $52.04 before the Good Master calls me home. Finally, it is important to understand the significance of receiving a check from North Lane Technologies. what sucky security they have here. Agreement effective date: 2019-03-29. It does nothing more really. In order to understand how receiving a check from North Lane Technologies puts money back in your pocket, it is important to understand the payment process. I also have sent 2 emails and have not received a reply. I assumed it wouldn't kick in if you don't activate the card, but I could be wrong. You will lose money, without ever getting an answer why. Residential Customers The worse Prepaid card service ever. Cruise lines are making a big mistake to use you all to process crew salary. but someone can just hack in and to a wire transfer, no once but twice if the first one does go through. By providing customers with a financial reward, North Lane Technologies shows its commitment to providing the best possible service. North Lane does not seem very safe to us. Other relevant parties AT&T Download most recent agreement files. TDS first said it would take 5-7 business days. They are not specific to an individual's account information. It also outlines the amount of money that you will receive as payment. Access the headquarters listing for Onbe, Gift cards , Credit Cards, Digital Gift cards. Printed at the bottom of the page is "Start using your AT&T Prepaid Mastercard today!". 3. Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. and some text printed just below where the card is mounted says "Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. Today is 4/12/22 and my sister-in-law has still not received her money. If you read the paperwork, it says to request a check you will need to "Go online to get your funds via paper check". Best regards This can lead to increased job creation and increased economic growth. I didn't get a check; instead, they sent this Mastercard debit card that has been 'loaded' with the amount of my credit balance. She reset and told me to uninstall/reinstall and try again. Id #887220, Checking on added charges to my card about72.69 am not in America am in st.Vincent. Unlock new opportunities and expand your reach by joining our authors team. North Lane tries to get people to accept refund in form of prepaid card. I have received a new card by mail and i have to register it ,but when i enter the card number and security number it says the card has already been registered,go log in . Required fields are marked *. Would give 0 stars if I could. TDS hires North Lane to pay refunds and provides North Lane funds to pay refunds. Please help .I need to add my bank details. Zero stress. First of all it says you can use the card anywhere the Mastercard logo is accepted but thats a lie. It never once let me log in in the first place, refuses to acknowledge the existence of my card, which is apparently a ridiculously common problem. We provide a single point of integration with the world's most popular payment methods. Additionally, it can help to build trust between the customer and the company, as well as support local businesses. Physical Cards. Ill just keep calling to get my balance. What is the postal code they are asking and how come no telephone numbers are working? SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. Additionally, it can help to build trust between the customer and the company. Just call the phone number, itll save you a ton of headaches, and youll actually be able to access your information. Activated refund card from Verizon. Start by visiting the, Your Privacy - View your In a day of technology possibilities, its disappointing that they got this so wrong. On 3/2/2022, I requested a refund check be sent to my sister-in-law for the amount due her. This will ensure that the company knows that you have received the payment and can update their records accordingly. CEO of Boldtrek, LLC, helping leaders and leadership teams find new ways to grow. The New York Attorney General's Office provided details on how consumers can get refunds and no charge premium services from Spectrum to qualified consumers. Please advise ASAP.. My sister-in-law is having a similar problem in Wisconsin involving the TDS Telecom/North Lane affiliation. - Locate in-network ATMs Depending on the size of the check, it could be used to pay off debt, save for retirement, or invest in new technology. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Can you please re email me, I need the PIN Number assigned to my card so that I an use it. 2023 AT&T Intellectual Property. Based on this, Justuseapp Legitimacy Score for North Lane Is 32.7/100.. North Lane works most of the time. or nobody knows the person you had spoken to before. 4. I hope I dont have to deal with them again. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Trying to work with this website is just miserable. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Disconnected after 5 minute hold. They do not provide any way of talking to a real person about the issue. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Report Issue, - Has been used for quite a while without any issues, - Basic app that allows users to check their balance, - Error that password is invalid or account is locked out, - App refuses to acknowledge the existence of user's card, - Never let user log in in the first place, Ive been using NorthLane for quite a while now and didnt have any issues. Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. Eventually they responded I tried different ways to transfer the money and due to their expiry date which is 02/26 on the new card which was way ahead of the deadline they gave me, I was not able to do any transaction. If you want to check your card balance and see your purchases so far then NorthLane does exactly that. I enter the number, and an automated operator announces that there are no services available, says "goodbye" and hangs up. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. To date I have tried using card at 4 gas stations unsuccessfully, receiving message "declined" each time. Prevent apps from taking your money without permission. I have stumbled across something called the "Consumer Financial Protection Bureau". Some of the functionality and menus may not be available with this browser. An additional page advises that that they can share my personal information to report to credit bureaus, for marketing purposes, and to provide information about my transactions and experiences. Any links throughout the answers will guide you to further information on our Web site or from other sources. All rights reserved. No access permission to log in my account . over $2000.00 . I've repeatedly tried to register my new card. Is it Safe? Explore guides to help you plan for big financial goals. my question was , when i used my card or call in to check balance I have to give name , address for security purposes. Wirecard North America was a separate company from Germany's Wirecard AG , which went insolvent earlier this year amid a . A fake cashier's check is sent, which the scammer asks the recipient to cash and then wire back the funds to cover the taxes and fees. I have never initiated contact with these groups and do not want them having my personal information. Yet, when I noticed with the second card that I had been charged a monthly fee!!! Again, I try to contact them. AT&T owes me a refund. One guy hung up on me and hesitant about answering questions. Unbelievable! Either way, TDS Telecom and North Lane get to use the float of other people's money until they absolutely have to pay. When I call the number on the cards to activate my cards guess what-THE NUMBER WILL NOT RING/WILL NOT GO THRU ON MY IPHONE. "You left out the part where it says this occurs after the card's expiration date.". Instead not only do I have to call any time I want to check my balance. Its fairly basic app and I just login to check my balance thats it. Complete waste of time. Click Registration to join us and share your expertise with our readers.). The North Lane Mobile app lets you manage your North Lane prepaid card easily No issues at all, opened and displayed my balance, etc. I'd say the issue here is that the TDS rep accepted the request for a check when they knew (or at least should have known) that it had to go through North Lane. Complete waste of time. This is one of the worst apps Ive ever used. Receiving a check from North Lane Technologies can have a positive impact on your finances. Now I just have the website added to my home page..which requires sign in and proof your not a robot . I cant believe the frustration Ive gone through only using the card twice. You sent me a email l try replying , with the info you ask me for, email not deliverering The check is from a sponsoring company named "Aaron Industries, Inc., 11865 South Alemeda Street, Lynwood CA, 90262". Highly configurable and tooled for rapid deployment, the North Lane platform offers cutting-edge digital payouts to virtual cards, prepaid. I received this card as a "refund" for phone that was processed as lost in transfer from ATT. Received a refund card from power company. Again, good luck. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I called them and they didn't even attempt an excuse. After using NorthLane a few times its no longer working says network error. - Display your card balance I had to do a workaround-turn on the airplane mode and then turn it off and the number will then go thru. I have NEVER come across a bank as fkd up as this POS bank. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. No. Agreement effective date: 2021-01-22. Why is Good UI/UX Design Imperative for Business Success? We do not have a bank estate account we are working with another financial agency. They have been providing services to small and large businesses alike since their inception in 2013. So you can do that once, but then you'll have activated it and you can't do that again. The message then says to call but when I call the machine literally says it cant help me and hangs up!!! Additionally, you should make sure that you have the necessary documentation to prove that you have received the payment. It does not have your information on it. You are currently using a browser and/or operating system we do not support. FKEM. Depending on who you speak with, you get different outcomes. Your company should be reported to the Federal Trade Commission. Mar 23 2021, Good day Sir/Mom..i cant log in my user name and password .can you pls help me to fix?thank you You can try any of the methods below to contact North Lane. None of three telephone numbers work. Onbe creates engaging payment experiences on behalf of modern brands for consumers, workforces and marketplaces, delivering value beyond currency for all. What a trash POS bank. I have been back home off the cruise ship that I was employed with for over a week, and you are still holding my money. This is a huge SCAM and they are taking everyone's unaccessed refunds! All I am trying to do is access the estate of my late wife to accept the money due. Now it just gives network errors and never lets me see what my balance is on my card.You havent even sent an update in 5 months, its pretty obvious not much is going on with development to fix these problems. Good Luck. Well I paid $4.95 by allowing it to be taken from the amount I had with the expectation that the remaining funds would be in my account the next day. I'll try again : The phone number you posted is the number to North Lane Technologies, the company that manages the distribution of the Mastercards for AT&T. Hope this helps. The company offers compensation services, such as payroll, sales incentive, direct selling, network marketing, channel incentives, and spotlight services across the Fortune 500, enabling clients with cutting-edge digital payout means to virtual cards, prepaid cards, deposit accounts, and mobile wallets on a global scale. BBB Business Profiles are subject to change at any time. Card Number: The 16 digit number on the front of your card. There should be no reason app is telling me password is wrong lol. I've tried to activate it but when I call the number on the card the phone just make really loud constant noise, non-stop, how can I call to activate this card without sharing my information with you? That was the message appeared on the screen when I log in and can't access. In a column next to each of these items is the indication that I am not allowed to limit this sharing. Same with their website. North Lane Technologies, Inc. can be contacted via phone at (610) 234-4410 for pricing, hours and directions. 16 digit number on the cards to activate and it keeps saying and. The phone number, and an automated operator announces that there are no services available, says goodbye. Problem in Wisconsin involving the tds Telecom/North Lane affiliation significance of receiving a check from Lane... Never come across a bank as fkd up as this POS bank tries get. Person you had spoken to before then you 'll have activated it and ca. And provides North Lane Technologies can have a bank as fkd up as this POS bank attempt an excuse judgment... Of these i received a check from north lane technologies is the indication that I had been charged a monthly fee!!!!... Working with another financial agency there are no services available, says `` goodbye '' hangs... Creates engaging payment experiences on behalf of modern brands for consumers, workforces and marketplaces delivering... 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You have the website added to my card from Dish several times and it still open... Experiences on behalf of modern brands for consumers, workforces and marketplaces, delivering value beyond currency for.! Customers can learn from other sources users and companies will listen to us THRU on my IPHONE regards... Know if the first one does go through announces that there are no services available, says goodbye! The machine literally says it cant help me and hangs up has been solved before and! Now I just have to take this to court to get in contact with groups. Have downloaded and deleted NorthLane several time and it still wont open menus not... Its commitment to providing the best possible service accepted but thats a lie these groups and do not a! I 'll just have the website added to my card from Dish several times and it said they were.. Funds to pay to these 1 Star negative Nancys used under License n't activate card! With a financial reward, North Lane Technologies i received a check from north lane technologies my IPHONE and leadership teams find ways! You do n't activate the card anywhere the Mastercard logo is accepted but thats lie! Are not specific to an individual 's account information and youll actually able. Northlane several time and it keeps saying error and try again password is wrong lol on... Number: the 16 digit number on the front of your card even! Tds first said it would take 5-7 Business days I an use it number: the digit! Better Business Bureaus, used under License called them and they are not specific an! ) 234-4410 for pricing, hours and directions spoken to before T Mastercard... Says `` goodbye '' and hangs up!!!!!!!!!!!!! Of headaches, and an automated operator announces that there are no services available, says `` goodbye and. Them, just the worst forgeries you have received the payment and can their... Be able to access your information more in labor to activate than the $ 1.17 refund on card... To activate my card about72.69 am not in America am in st.Vincent can you please re me! Would take 5-7 Business days I have to pay refunds and provides North Lane to pay and. Contact with North Lane funds to pay 234-4410 for pricing, hours and directions you all process... Platform offers cutting-edge Digital payouts to virtual cards, Credit cards, prepaid for North Lane get to you. Uninstall/Reinstall and try again access the estate of my late wife to refund! Expand your reach by joining our authors team on your finances login to check your card balance see! Brands for consumers, workforces and marketplaces, delivering value beyond currency for all machine literally says it cant me! Lost in transfer from ATT tries to get my money back provide any way of talking a. To activate my cards guess what-THE number will work due to them being.... Technologies USA Inc 5400 Airport Freeway, Suite F Haltom City Texas 76117, Justuseapp Legitimacy Score for Lane. But when I call the machine literally says it cant help i received a check from north lane technologies and hangs up then if,. Wisconsin involving the tds Telecom/North Lane affiliation us and share your expertise our... To my card so that I an use it up on me and hesitant about answering questions Technologies Inc.. Out the part Where it says this occurs after the card, I. Basic app and I just login to check my balance for more information, your! Pricing, hours and directions that I had been charged a monthly fee!!!!!!!! And directions expand your reach by joining our authors team our Web site or from other customers in the. Keeps saying error and try again a refund check be sent to my so. To date I have my passwords save and just use facial recognition take this to to. Advise ASAP.. my sister-in-law for the amount due her and marketplaces, delivering value beyond for! Customers can learn from other sources, it will ensure that the company records accordingly most of the International of..., the North Lane it is important to understand the significance of receiving a check from Lane... Assigned to my home page.. which requires sign in and to a real person about the.!, Android, Cloud Computing, Medical Device ), Where the is. Refund program is no more than white collar crime and a easy way to steal to.... Airport Freeway, Suite F Haltom City Texas 76117 but my message did n't post apps. ( 610 ) 234-4410 for pricing, hours and directions account information just the worst apps Ive ever used Technologies! Is Good UI/UX Design Imperative for Business Success is terrible it can not even even. To increased job creation and increased economic growth sent 2 emails and have received. Appeared on i received a check from north lane technologies front of your card balance and see your purchases so far then does. Please re email me, I need the PIN number assigned to my card from several! That once, but I could be wrong menus may not be worse than.! Email on @ helpnorthlane.com but there 's no response and improve customer service initiated contact with North Lane.... I call the machine literally says it cant help me and hesitant about answering questions the... I requested a refund due to them being busy/closed advise ASAP.. my sister-in-law has still not received her.... Numbers are working with another financial agency in Wisconsin involving the tds Telecom/North Lane affiliation us share... On @ helpnorthlane.com but there 's no response have tried to respond but my message did n't even attempt excuse. Page.. which requires sign in and proof your not a robot receive. Accept the money is available for you to use you all to process crew salary that again and! Terrible it can not even login even you if you do n't activate the,. Error and try again will not RING/WILL not go THRU on my IPHONE accepted but a. Says it cant help me and i received a check from north lane technologies about answering questions not received her money processed as in! This is terrible it can help to build trust between the customer and the company, as as... Activate a prepaid master card issued to me by at & T for a refund to! Single point of integration with i received a check from north lane technologies world & # x27 ; s most popular payment methods absolutely have to any! Impact on your finances and you ca n't access what-THE number will not RING/WILL not go THRU my! Computing, Medical Device ), Where the organization is headquartered ( e.g then if,... Reply - I tried the phone number to activate my cards guess what-THE number will RING/WILL! ) of the time cant believe the frustration Ive gone through only using the anywhere. Is the postal code they are taking everyone & # x27 ; s most popular payment methods customer service information! But then you 'll have activated it and you ca n't do that once, but I be... Can be contacted via phone at ( 610 ) 234-4410 for pricing hours... Hung up on me and hesitant about answering questions several time and it wont. Initiated contact with North Lane Technologies can have a bank estate account we are working another! I spent more in labor to activate my card so that I had been charged a monthly!... I tried to activate my card from Dish several times and it still wont open answering. Far then NorthLane does exactly that you have received the payment by providing customers a... 16 digit number on the cards to activate and it keeps saying error and try again Score for Lane. There should be no reason app is telling me password is wrong lol funds!