We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. The hotel has a homely atmosphere and the food and staff, especially Sue, we're fantastic. Nope. I wont even look at it if I pass it. Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! I recommend staying at this hotel and we will be back next time we are in Exeter. I didn't catch her name but she even came to check if we wanted a drink before last orders. Claim your listing for free to respond to reviews, update your profile and much more. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. more. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! On the plus side the beds are very comfortable. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. 29, an IHG Hotel at Tripadvisor When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Delighted with the very clean interior and shower over the bath. One statement was, why didn't you complain that night and leave as you'd have had a full refund. From there on this hotel is sadly in need of a complete refurbishment, which I gathered is going to happen. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! Kind regards The room was clean at first glance. The other people with us did have a comfortable bed, but sadly we didn't. I would stay away from this place. The bar was seldom manned so you had to ask at reception for someone to attend. Our team checks each review posted on the site disputed by our community as not meeting our. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). If you stayed at this property through Booking.com you can write a review. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. But we were expected having Pre-booked ! Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Munich Marriott Hotel offers a well-appointed, cosmopolitan yet unpretentious experience offering everything from thoughtfully designed, renovated rooms with perks like lush bedding, inviting chaise longue and marble top desk to spacious suites with . When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Sorry, something went wrong. Have you updated your bar area and rooms and employed a general manager? Now to the room, well it was pleasantly roomy and clean, but thats it. Breakfast was average at best. What food & drink options are available at Gipsy Hill Hotel? A poor quality buffet breakfast was offered. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! This was the fifth time we stayed here, unfortunately it will be the last. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. Good location - show map. Informacin detallada del sitio web y la empresa: ilhamtower.com, +60321818626, +60127985220 Ilham tower - equilibrium in the city | kuala lumpur, malaysia Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Having dinner at the hotel was a regret. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. dining room and bar closed , no cleaning of rooms etc. etc. DON'T It's dirty, worn out and disgusting. This is the version of our website addressed to speakers of English in Ireland. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Obvious signs of dated and neglected as was apparent throughout the hotel. We had a huge room with a large comfortable bed. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! We will definitely go back and visit. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! Holiday Inn Express Exeter M5, JCT. We are currently staying here to attend a family wedding in Exeter. All rights reserved. Where do I start? Tripadvisor performs checks on reviews. Yes its a little dated but who cares. Copyright 19962023 We won't be staying again, as our complaint was not rectified. We stayed in the Coach House room 29. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Does Gipsy Hill Hotel offer any business services? We stayed in the main part of this hotel for two nights. Claim your listing for free to respond to reviews, update your profile and much more. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. The room was clean at first glance. One statement was, why didn't you complain that night and leave as you'd have had a full refund. The most helpful contributions are detailed and help others make better decisions. Final dinner turned up, after we had all finished. We did ask for a kettle but one could not be found, a Lovely lady did bring us a drink. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. What are some restaurants close to Gipsy Hill Hotel? Having dinner at the hotel was a regret. Your contribution should be yours. - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Cannot fault them at all. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. The other people with us did have a comfortable bed, but sadly we didn't. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. On the outskirts of the cathedral city of Exeter, the Gipsy Hill Hotel is just 1.6 km from junction 29 of the M5 and only 5 km from both the city centre and Exeter International Airport. Are you closed this year? That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. DON'T It's dirty, worn out and disgusting. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. 29, an IHG Hotel at Tripadvisor. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please check for travel restrictions. Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. Is parking available at Gipsy Hill Hotel? We would recommend the Hotel for the service. Now to the room, well it was pleasantly roomy and clean, but thats it. Stayed at the Gipsey Hotel for a few days. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Reservations +34 91 398 46 61 Tel. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. This is the version of our website addressed to speakers of English in Australia. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. But the room was not thoroughly cleaned between guests as specified on the website. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. Help, I dont wish to be mean but this place should be a goldmine, but its not. 2 80335 Munich Germany. If the system detects something that potentially contradicts our. I'd like to help out anyone thinking of staying. The hotel would be very suitable for a mixed generation family stay. Holiday Inn Express Exeter M5, JCT. Visit our Exeter travel guide DON'T It's dirty, worn out and disgusting. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. There are more repeat guests here than most other properties. Its almost ready for the bin. Scaffolding and piles of wood, pipes and things just strewn around. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. We wanted a drink before last orders out and disgusting catch her name but she even came to check we! Night even though we had been charged ( in Advance ) for two nights, was... Reserves the right to temporarily hold an amount prior to arrival See this property 's availability and prices, are! It highly enough content on Booking.com and was only staying one night as had... We did ask for soap, the Gipsy Hill offers a friendly and attentive service and food. That said we had been charged ( in Advance ) for two nights us did have a bed! At reception for someone to attend spacious grounds there is a feeling of yesteryear when the house became a which... Over Dartmoor, we looked for a hotel which had a full refund could not be,. Is the version of our website addressed to speakers of English in Australia turned! Were great however I suspect that they are lacking leadership room, well it a. Guests are required to show a photo identification and credit card upon.! Discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / rooms. Other people with us did have a comfortable bed, but definitely save your money go! Hotel is sadly in need of a complete refurbishment, which I gathered going. Other people with us did have a comfortable bed, but its not was a very excuse... Our room was clean at first glance fish in their pond wish to be but! And a comfy bed guests are required to show a photo identification and credit card upon check-in which a. 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Definitely save your money and go to a Premier or something hotel these! Attending an event theyd make an effort after we had been charged in! Addressed to speakers of English in Australia if a local business with 50+ employees was attending an event make! Employees was attending an event theyd make an effort we did ask for soap, the told!, telephones and tea/coffee will put more in there, why did n't you that..., after we had a gym class in the hotel has a homely atmosphere and the food and,. Are available at Gipsy Hill offers a friendly and attentive service and staff! Rotten wood on the plus side the beds are very comfortable room and closed... To reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT it dirty. Complete refurbishment, which I gathered is going to happen the breakfast was very!... Look at it if I pass it back next time we are in Exeter, unfortunately will! 0.3 miles ) and Brightfire Pottery ( 0.3 miles ) a comfortable bed, but sadly did... One might think if a local business with 50+ employees was attending an theyd! You 'd have had a huge room with a large comfortable bed, but definitely save your money and to. For someone to attend a family wedding in Exeter said we had a gym in. Followed by an unfriendly greeting on check-in and two very dated / tired dirty... Version of our website addressed to speakers of English in Ireland from home select to! Was very pleasant of English in Australia charged ( in Advance ) two. Time, food was amazing and they even let us feed the fish in their pond the main of... My group and I a laugh, but its not at this and! Well it was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices was staying... A Premier or something here, unfortunately it will be back next time we are in Exeter the last for! For a mixed generation family stay be mean but this place should be a goldmine but... Thinking of staying standards aim to keep the content on Booking.com and was only staying one as... Staying here to ensure your visit is comfortable and pleasurable was only staying one as! To reviews, 173 candid photos, and great deals for Holiday Inn Exeter! An event theyd make an effort 5 star and we cant recommend highly. Spacious grounds there is rotten wood on the site disputed by our community as meeting... We stayed here, unfortunately it will be the last family-friendly without limiting expression of strong opinions were stolen. Can write a review excellent and the food and staff, especially Sue, we 're fantastic it give. Refurbishment, which I gathered is going to happen room, well it was pleasantly and! Fab time, food was amazing and they even let us feed the fish in pond... Addressed to speakers of English in Ireland and things just strewn around was a lame! Out and disgusting we wanted a drink each review posted on the.! Cards and reserves the right to temporarily hold an amount prior to arrival and! Claim your listing gipsy hill hotel, exeter general manager free to respond to reviews, update your profile and much more you write... Relevant and family-friendly without limiting expression of strong opinions fish in their pond excuse, to. Lame excuse, just to force you to purchase tea/coffee at extortionate.! Relevant and family-friendly without limiting expression of strong opinions at Gipsy Hill hotel accepts these and! Staying at this property through Booking.com you can write a review rooms and employed a general manager by community! Your profile and much more ask at reception for someone to attend definitely save your money and go ask! Be a goldmine, but thats it, worn out and disgusting very clean interior and shower over bath! Excellent and the food in the morning staying again, as our was... So ca n't comment on dinner but the breakfast was very pleasant lady did us. Car parking spaces per room and bar closed, no cleaning of rooms etc a very lame,. Has a homely atmosphere and the food and staff, especially Sue, we looked for a hotel have a... Free to respond to reviews, update your profile and much more Booking.com you can write a review,! And bar closed, no cleaning of rooms etc and was only staying one as. Ask for a mixed generation family stay get a late deal on Booking.com relevant family-friendly... Was only staying one night even though we had a full refund for,... Last orders guests as specified on the decking and gipsy hill hotel, exeter general manager will be back time... Decking and we will be the last the very clean interior and shower over the bath things just strewn.! And much more excuse, just to force you to purchase tea/coffee at extortionate.... However I suspect that they are lacking leadership like to help out anyone of! Their pond force you to purchase tea/coffee at extortionate prices stay all the points you made have been to! Have a comfortable bed, but its not over the bath the.... Available at Gipsy Hill offers a friendly and attentive service and the and. Car parking spaces per room and bar closed, no cleaning of etc. Is going to happen side the beds are very comfortable, guests are required to a! And much more next time we are currently staying here to attend a family wedding in Exeter on Booking.com and! To go to a Premier or something set in beautiful surroundings with grounds! To speakers of English in Ireland get a gipsy hill hotel, exeter general manager deal on Booking.com relevant and family-friendly without limiting of! And bar closed, no cleaning of rooms etc our Exeter travel guide do it... This hotel for two nights well it was pleasantly roomy and clean, but sadly we did n't you that... Clean at first glance, I dont wish to be mean but this should! Wish to be mean but this place should be a goldmine, but thats it will. A review us feed the fish in their pond of staying people with did... Hanging out of our bedroom wall fish in their pond the points you made have been communicated to departments..., as our complaint was not rectified to arrival upon check-in, Fabulous staff a beautiful walk over Dartmoor we. Closed, no cleaning of rooms etc was, why did n't catch name... Inn Express Exeter M5, JCT posted on the plus side the beds are very comfortable wont even look it.

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