If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? What's Normal Credit? We're working hard to resolve these issues as quickly as possible. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. Why am I getting error messages when I am making payments on myargoscard.co.uk? Up to 1% of orders experience technical problems (a lot of orders!) The checkout and payment process doesn't work for anyone and gives back an error. If your account has had a zero balance for a while we don't send you statements anymore. It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? @nick_rhodes_nz Can I keep using my Argos Card? Ta ta. @MJHLNighthawks Minor issue with this Gala poster. Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). Whilst these options could affect your credit file, it's worth considering them carefully if you need additional help with making repayments. Is this amount of delay usual? Welcome to the Digital Spy forums. @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. You're not tied in to paying a higher amount all the time. If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. You'll automatically receive these text messages if we have an up to date mobile number for you on our system. On the homepage you'll need to enter your Login ID and your Surname, press Next and then enter your Memorable Word and a five-digit Security Number. If you've only recently opened your account then it's possible you may not have a statement yet. No - we only accept debit cards. How might the proposed Royal Mail strike affect my Argos Card? #argos #CustomerService #customerexperience. Can I repay more than my Direct Debit each month? Please keep to the arrangement you have made. It has 34 stores there with c580 staff. If your email address is incorrect or missing and you don't know your Security Number OR Memorable Word then you'll need to call us on 03456 400 700. email inbox, online bank account, etc. Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. If you make only the Minimum Payment each month it'll take you longer and cost you more to clear your balance so feel free to repay as much as you want to in addition to your Minimum Payment Direct Debit. Error: We are unable to process your payment at this time, please try again later or contact support. In exceptional circumstances, particularly where your complaint is complex, it may take over eight weeks to resolve matters for you. Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. Terrible service from Argos / Yodel. Sofia Marie Creasey Very slow and when you try to click on any of the arrows, for example the reviews of a product, nothing happens. Argos is a retailer that operates both physical shops and an e-commerce website. @Argos_Online Is your online flexecard system (Love2 Shop) not working? Why does the letter say I am? @garrettdonnelly @Sums_World The Argos model is no longer sustainable. This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. /1. You can see an estimated interest calculation for each plan on your monthly statement, which you may receive through the post or you can view on the App or MyArgosCard.co.uk. What is Persistent Debt? Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. You can change your bank details here online. We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. . @ArgosHelpers You will be charged interest on this amount which will be backdated to the date of purchase. Please try again later or visit an argos store if the item is needed urgently. Can I pay off my Argos Card balance faster? Will I need my login details to make purchase or manage my account over the phone? Be the first to know the next time Argos goes down. @goutmaskreplica Five authorizations from Paypal confirmed, but cancelled by Argos. I'm afraid you will need to contact Argos directly about this. I will try again in a few hours. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. Refunds (which take up to 7 days) only start when you contact them. What should I do? You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. meg giry songs phantom opera. @KatieCharlieL @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. So the issue is resolved. What do I do? Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. MS Xbox help just goes round & round, says go back to Argos. Struggling to pay your bills? We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. Find out more on their website, A registered national debt advice and education charity offering free, confidential support and impartial advice to anyone worried about loans, credit and debt. Why can't I change my credit limit? We add this amount to your required Minimum Payment for the next 3 months (i.e. You are required to make at least your minimum monthly contractual payment as detailed in your statement and this will be applied to your account in the order stated above. @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. Up to 1% of orders experience technical problems (a lot of orders!) They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. @ArgosHelpers I have held it for at least 2 years. website @ChristineMap Please advise. You can download the My Argos Card App here: https://myargoscard.page.link/YouTubePaymentVideo Up to 1% of orders experience technical problems (a lot of orders!) Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). Why am I being told that my details can't be found when I am trying to register? The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. The same encryption also occurs when we display screens back to you. This does not prevent you from settling your balance early should you wish to. Just log in and go to Change Login ID in the menu. You can contact our Customer Payment Solutions department by letter or telephone. The four digit Plan Ref simply helps us locate a plan on your account if you call us. If you can't find the answer to a question you have here online and feel like you need to speak to someone then please call 03456 400 700. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? If you want to change your payment due date, give us a call and ask. Why is logging in so difficult? How is interest calculated on Buy Now Pay Later plans? Cleared cookies, cache and tried on different devices and browsers. Fab customer service ? Apparently, it's an ongoing problem. Thats the problem. I've sent a text to opt out of the interest rate increase, but I haven't had a response. @sainsburys hello, I'm trying to use my discount card in argos but its not working. Find out more about Persistent Debt here. @rockville1973 @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. Is this amount of delay usual? My advice don't get it. If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. How quickly is it set up? Please note, if you choose to spread the cost when your BNPL plan ends, Deferred Interest will be charged on your remaining balance, backdated to the date of purchase. You can't directly allocate payments to any Fixed Payment Plans or Interest Free Plans that you might have as the payment due against those two types of plans is included in your minimum payment for the month. However, if we do need to contact you we will ask some security questions before we can access your account. Can I make a payment using my own online banking? Twitter. @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. No - you can only register one Argos Card account on myargoscard.co.uk. Lots of people are complaining online about PayPal not working with Argos. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). @adcouriers When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. Email. What should I do? If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. If you decide not to pay off the plan by the end date, we'll move the remaining amount to your Normal Credit balance. Is anyone else having issues with Argos??? Once your outstanding payments have cleared, you can cancel your Argos credit card account by calling 03456 400 700 or visiting myargoscard.co.uk. If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. How Deferred Interest is included as part of your Minimum Payment? leave out the first number, which is 6. It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. What happens if I spend more? If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. If I'm worried I won't be able to increase my payments regularly, what should I do? If you're still in Persistent Debt after this time, we'll write to you again to tell you what further action we may have to take, including suspending your Argos Card from further spending. @SolidusSnake95 I've received a letter from you asking me to choose from some options. Why am I asked to call you when I try to log in? How Deferred Interest is included as part of your Minimum Payment? And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . If you want to check your statement urgently, you can do it on myargoscard.co.uk where we have your current and most recent statements. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. What does this mean? When you make a payment that's not to a specific plan we will apply the payment as per the terms of your agreement with us (which is as follows): If you do not pay off the full outstanding balance on your account in a month, any payments made by you will be applied to your account (including any overdue Payment Plan balances) by firstly clearing the: (a) Monthly scheduled instalment due under any Fixed Payment Plan; and then (b) Monthly scheduled instalment due under any Interest Free Plan; and then (c) full amount of any Buy Now Pay Later Plan due to expire before the end of your next statement period. @joejhehir Hence my request to try later today. When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. @argos awful awful service yet again no phone call now having to wait for incident management. Here are a few reasons why you might not be able to update your limit: How do I increase my credit limit? Why am I being asked to repay all of my balance straight away when I have several plans? @Argos_Online I've also tried on the laptop and same issue. Where you have two or more Buy Now Pay Later Plans due to expire after your next statement period, these will be repaid in the order in which they are due to expire, starting with the Buy Now Pay Later Plan that is due to expire first. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. How do I update my account? Patient Information (Required) *All fields required*. Please help! @ChilcottLes Hi Leslie. Plenty of time to do a spot of d.i.y. @Tessandom It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. but no warning when ordering. What should I do? When goods are faulty, any half decent retailer will issue a returns number and refund immediately without expecting customers to jump through hoops. You'll also see a padlock symbol somewhere on your browser, which confirms your session is secure (padlock positions may vary dependent on your browser - always make sure that one is showing though whenever you are using secure sites). Sure that we fix the root cause of problems so that we fix the root cause of problems so we. Payments you can only register one Argos Card in Argos but its not working to. Lines are open 8am to argos card unable to process payment Sunday to mention the absolute stress and major responsibility of the at. 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